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People Ops & Payroll Specialist

Work from home Full-time role Hiring

Applause is a company recognized for its digital quality and employee experience, providing software testing and UX research solutions. They are seeking a People Operations & Payroll Specialist to support HRIS administration, payroll processing, and various administrative tasks within the People team, offering a great opportunity for someone early in their HR career.

Responsibilities

  • Support the administration and maintenance of our HRIS (ADP) including employee records, job data, and reporting
  • Ensure data accuracy and consistency across systems
  • Assist in optimizing workflows and processes within the HRIS platform
  • Assist with system implementations, upgrades and integrations
  • Prepare monthly and quarterly reports
  • Partner with the Payroll team to help ensure timely and accurate payroll processing for U.S. and international employees
  • Assist with payroll audits, data entry, and reconciliations
  • Support compliance with federal, state, and local payroll regulations
  • Own and execute a variety of day-to-day administrative tasks across the People team
  • Support onboarding and offboarding processes to ensure a seamless employee experience
  • Assist with compliance tracking, employee verifications, and reporting
  • Collaborate with internal teams such as Finance, IT, and Legal to support employee-related processes
  • Jump in where needed to support broader People initiatives and projects

Skills

  • 1-3 years of experience in People Operations, HR, or payroll (internships and early career experience welcome)
  • Familiarity with HRIS systems (ADP experience strongly preferred)
  • Basic understanding of payroll processes and compliance
  • Analytic mindset with strong problem-solving skills
  • Strong organizational skills and ability to manage multiple priorities
  • Excellent communication and interpersonal skills
  • Advanced proficiency in Google Workspace and Microsoft Office applications, particularly Excel and Google Slides, with the ability to create professional-level reports, spreadsheets, and presentations

Benefits

  • Flexible work environment
  • Opportunities for career advancement
  • Structured onboarding
  • In-house knowledge sessions
  • Access to thousands of virtual courses available on demand
  • Supportive culture that emphasizes teamwork, innovation and transparency

Company Overview

  • Applause is a crowd-sourced digital quality testing enabling companies to deliver digital experiences to their customers. It was founded in 2007, and is headquartered in Framingham, Massachusetts, USA, with a workforce of 201-500 employees. Its website is http://www.applause.com.
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