Territory Brand Ambassador
ThirdChannel is a company that partners with brands to enhance their visibility and performance in retail environments. They are seeking a Territory Brand Ambassador to represent a portfolio of client brands in-store, focusing on visual merchandising and customer engagement to drive sell-through and build strong relationships with store leadership.
Responsibilities
- Plan and conduct regular visits to assigned retail locations, with a strong focus on department stores (e.g., Macy’s, Bloomingdale’s, Nordstrom, Dillard’s) and specialty retail
- Execute visual merchandising standards across fashion, athleisure, sporting, and footwear categories, ensuring presentations are aligned with brand guidelines and optimized for sell-through
- Deliver confident, knowledgeable customer interactions, clearly communicating product features, fit, craftsmanship, and performance benefits
- Build trusted relationships with store leadership and associates to ensure smooth execution, brand advocacy, and long-term consistency
- Capture high-quality photos of displays and floor presentations and document each visit with accurate reporting and insights using ThirdChannel’s digital tools
- Share timely feedback, opportunities, and competitive observations with internal teams and brand partners
- Contribute to training resources and best practices that support visual merchandising excellence and in-store execution
- Identify opportunities to enhance brand storytelling, customer experience, and overall retail performance
Skills
- Proven experience in retail visual merchandising, brand ambassadorship, or store-level leadership, ideally within department store environments
- Background or strong familiarity with fashion, athleisure, sporting, and/or footwear brands
- Strong communication, presentation, and relationship-building skills
- Highly organized, self-directed, and comfortable managing a territory independently
- Proficiency with mobile technology, reporting platforms, Google Suite, and MS Office
- Reliable transportation and willingness to travel within the NYC territory
- Flexible availability, including occasional nights and weekends (up to two weekends per month)
Benefits
- Comprehensive Health, Dental, Vision, and Short-Term Disability insurance
- Unlimited Paid Time Off and company holidays
- 401(k) with company match
- Ongoing professional development in fashion, sporting, and retail merchandising
- A collaborative, inclusive environment that values creativity and initiative
Company Overview