[Remote] Auto Subrogation Specialist

Note: The job is a remote job and is open to candidates in USA. ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. SubroIQ is seeking a Collection Subrogation Specialist to collect outstanding balances, provide needed documentation, coordinate the resolution of disputed invoices, and escalate high-risk customer accounts when necessary.

Responsibilities

• Communicate with businesses via the telephone and written correspondence
• Complete activities such as phone calls, internet searches, third-party report reviews, etc., to obtain reliable contact information
• Maintain minimum account work standards as assigned by Management
• Negotiate claims’ resolution with insurance carriers, attorneys, and responsible parties
• Establish agreements for lien releases
• Establish monthly payment contracts
• Prepare investigative correspondence
• Acquire background information, when necessary

Skills

• 1 year of 3rd party collections and/or subrogation experience required
• Exercise independent judgment
• Negotiate settlements
• Basic proficiency with Microsoft Office, data entry, and strong computer skills, Excel preferred
• Critical Thinker
• Strong attention to detail and goal-oriented
• Ability to deescalate adverse situations
• Strong interpersonal, communication, and organizational skills
• Dependability
• Customer Service experience is REQUIRED

Benefits

• Benefits package with health, dental, vision, life, and disability coverage options
• 401(k) retirement plan option with company matching
• Generous paid time off policy - start with 18 days per year
• Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice

Company Overview