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Hotel Operations Coordinator

Work from home Full-time role Hiring

DuVine Cycling + Adventure Co. is seeking an organized and detail-oriented Hotel Operations Coordinator to join their passionate team in Cambridge, Massachusetts. This role involves managing hotel suppliers, inventory, and ensuring quality control for tours, both international and domestic.

Responsibilities

  • Hotel Inventory Management - secure and maintain hotel inventory for assigned suppliers (hotels, restaurants, and other attractions)
  • Negotiating - rates, terms and conditions with the suppliers
  • Supplier Relationship – manage relationships with current and potential new suppliers
  • Quality-Control – maintaining a high level of quality and customer satisfaction with all suppliers

Skills

  • Strong organizational skills and attention to detail
  • Strong communication skills
  • Be able to multi-task and work well under pressure
  • Spreadsheet skills (Excel)
  • Personable, service-minded, and able to adapt communication style as needed
  • Excellent written and verbal communications skills
  • Comfortable in a fast-paced, dynamic environment
  • Experience in travel, tourism or travel agency industry

Benefits

  • Eligible for benefits
  • Bonuses
  • International travel opportunities

Company Overview

  • DuVine’s luxury bike tours focus on exceptional food and wine experiences, thoughtfully designed itineraries, and top-quality gear and support. It was founded in 1996, and is headquartered in Somerville, Massachusetts, USA, with a workforce of 11-50 employees. Its website is https://www.duvine.com.
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