Experienced Seasonal Chat & Phone Tech Support/Customer Service Agent – Join the blithequark Team and Elevate Your Career
Are you ready to embark on a rewarding career journey with a global leader in the customer experience (CX) industry? Do you have a passion for delivering exceptional support experiences and creating memorable moments for customers? Look no further than blithequark, where we're revolutionizing the way companies interact with their customers. As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be part of a dynamic team that's dedicated to making a difference in the lives of our customers and associates alike.
About blithequark
blithequark is a global leader in the CX industry, with 170,000 associates across the globe and a presence in 45 countries. We're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. Our mission is to create connection and value through innovative thinking, digital solutions, and the expertise and empathy of our employees. With a commitment to diversity, equity, and inclusion, we're dedicated to selecting, developing, and rewarding the best person for the job, regardless of their background or identity.
Responsibilities
As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be responsible for delivering exceptional support experiences to our customers through phone and chat interactions. Your key responsibilities will include:
- Providing basic technical support via phone or chat
- Interacting and communicating effectively with a variety of customers
- Delivering a memorable and delightful experience
- Working with a team to resolve customer issues and concerns
- Participating in ongoing training and development to improve your skills and knowledge
Work with Us and You'll Enjoy
* Working from home with the flexibility to create your own schedule
- Computer equipment provided to ensure you have the tools you need to succeed
- Full-Time Schedule with the opportunity to become permanent
- Competitive hourly rate of $14/hour, plus incentive opportunities
- Hands-on, 100% paid training to ensure you're equipped for success
- Internal Mobility opportunities, with 84% of our managers promoted within
- Employee discounts and referral bonuses
- EverBetter wellness program to support your physical and mental well-being
Location Requirements
* Must live in the United States
- Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings
- Must reside in one (1) of the following States: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, or Wyoming
Qualifications
* Flexible to the needs of the business
- Must have a High School Diploma or GED Equivalent
- 18 years of age
Equipment and Internet Requirements
* Hardwired internet connection (no satellite or wireless)
- Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up
- A Working Phone Line (Home Phone or Mobile)
- Home office must be a noise/distraction-free environment
- Desk and an ergonomic chair
Why Join blithequark?
* Be part of a global leader in the CX industry
- Work with a diverse and inclusive team
- Enjoy a competitive compensation package and benefits
- Develop your skills and knowledge through ongoing training and development
- Have the opportunity to advance your career through internal mobility
- Make a difference in the lives of our customers and associates
How to Apply
If you're ready to take your career to the next level and join a team that's dedicated to making a difference, apply now! Visit our website at [www.blithequark.com](http://www.blithequark.com) to learn more about our company culture and values. Connect with us on Facebook, LinkedIn, and Twitter to stay up-to-date on the latest news and opportunities.
Equal Employment Opportunity
blithequark is committed to selecting, developing, and rewarding the best person for the job, without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Apply Now! Apply for this job